DELIVERY & RETURNS

DELIVERY

Orders are usually dispatched within 1–3 working days. During busy periods, this may take up to 4 working days.

Need something quickly? Choose Express Delivery at checkout and I’ll post your order within 24 hours via a 24-hour tracked service.

UK Shipping – All orders are sent via Royal Mail 2nd Class, with estimated delivery in 2–3 working days from dispatch. Or upgrade to Express Delivery for faster, tracked shipping.

If you have any questions, feel free to contact me here.

Please note that all shipping times are estimates provided by Royal Mail and are not guaranteed.

OUTSIDE THE UK

Shipping costs for other countries are calculated at checkout once you have selected your location.

Please note that orders placed from outside the UK may be subject to taxes/duty on arrival to its destination country. These charges are paid by the customer and are not included within the cost of the goods ordered. We are not liable to pay any of these charges.

INTERNATIONAL - sent via Royal Mail international delivery. Estimated delivery is within 7-14 working days of dispatch.

Please note that all shipping times are estimates provided by Royal Mail and are not guaranteed. International orders may be subject to delays due to the postal services in different countries. 

RETURNS

In the event you are unhappy with your purchase please email me at hello@corinnealexander.co.uk within 14 days letting me know if you require an exchange or refund. Unfortunately, if 14 days have passed since your purchase, we are unable to offer you an exchange or refund. 

Please note that returned goods must be securely package and returned in an unused condition. The return postage is the responsibility of the customer and we highly recommend obtaining proof of postage.  Upon receipt of the return, providing the item is in saleable condition the exchange or refund will be processed (minus any shipping costs original paid as these are non-refundable). Please note that refunds can take up to 14 working days to be processed and appear in your bank account. 

If you have any questions regarding delivery or returns, please drop me an email at hello@corinnealexander.co.uk

SALE ITEM

Unfortunately sale items cannot be refunded or exchanged.